Robusto’s Cigar Superstore and More is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or purchase goods from our e-commerce platform.
Information We Collect
Personal Information: We may collect personal information that you provide to us when you:
- Create an account on our Site.
- Place an order.
- Subscribe to newsletters or other marketing materials.
- Participate in surveys or promotions.
- Communicate with our customer service team.
The types of personal information we collect may include your name, email address, billing and shipping address, phone number, and payment details.
Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and usage, such as:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages you visit on our Site.
- Time spent on each page.
- Referring URLs.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect and store information about your preferences, visit duration, and browsing behavior on our Site. You may adjust your browser settings to refuse cookies; however, some parts of the Site may not function properly.
How We Use Your Information: We use your information for the following purposes:
- To process and fulfill your orders, including shipping, returns, and customer support.
- To communicate with you, including sending order confirmations, updates, and promotional messages (if opted-in).
- To improve our Site and services, by analyzing user behavior, preferences, and feedback.
- To comply with legal obligations, such as preventing fraud, enforcing our terms and conditions, and responding to law enforcement requests.
How We Share Your Information: We may share your information with: Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, shipping partners, and marketing agencies. These providers are required to maintain the confidentiality of your information. Affiliates and Business Partners: We may share information with affiliates or partners for marketing purposes, but only if you have opted-in to receive such communications. Legal Compliance: We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety.
Data Security: We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. While we strive to safeguard your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Choices
- Access and Correction: You may access and update your personal information by logging into your account.
- Marketing Preferences: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us directly.
- Cookies Management: You may set your browser to refuse cookies or alert you when cookies are being sent.
International Data Transfers: If you are located outside of [Your Country], your information may be transferred to and processed in [Your Country] or other countries where our service providers operate. By using our Site, you consent to the transfer of your information to these countries.
Children’s Privacy: Our Site is not intended for individuals under the age of 21. We do not knowingly collect or solicit personal information from children under 21. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised policy on our Site and updating the effective date.