Welcome to Robusto’s Cigar Superstore and More. By accessing and using our website and purchasing our products, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully.
Acceptance of Terms: By visiting the Site, creating an account, or placing an order, you accept these Terms and our Privacy Policy. If you do not agree, please refrain from using our Site.
Eligibility
- You must be at least 18 years old and capable of entering into a legally binding contract to use our Site.
- By creating an account, you represent that the information you provide is accurate, current, and complete. You agree to update your information as necessary.
Account Registration and Security
- To access certain features, you must register an account on our Site. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
- If you suspect unauthorized use of your account, please contact us immediately at [Your Contact Email].
Ordering and Payment
Placing an Order
- When placing an order on our Site, you agree that all details provided are accurate and complete.
- All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.
Pricing and Payment
- All prices are listed in [insert currency] and are subject to change without notice.
- Prices do not include shipping fees, taxes, duties, or other additional charges that may apply.
- We accept [insert accepted payment methods]. By providing payment information, you represent that you are authorized to use the chosen payment method.
Order Confirmation
- Once an order is placed, you will receive an email confirming the order details. This does not constitute acceptance of your order.
- We will confirm acceptance by sending a shipment confirmation email or, in some cases, by delivering the products to you.
Shipping and Delivery
- We ship products to [specify regions or countries] using [insert shipping methods/carriers].
- Delivery times vary based on location and shipping method. We are not responsible for delays caused by customs or other unforeseen circumstances.
- You are responsible for providing accurate shipping details. We are not liable for lost shipments due to incorrect information provided.
Returns, Refunds, and Cancellations
Returns
- We accept returns within [insert return period] days of delivery, provided the products are in original condition, unused, and with all original packaging.
- To initiate a return, please contact us at [Your Contact Email]. You are responsible for return shipping costs unless the product is defective or incorrect.
Refunds
- Refunds will be issued to the original payment method within [insert refund processing time] days of receiving the returned product.
Cancellations
- Orders may be canceled before shipment by contacting us at [Your Contact Email]. If the order has already shipped, you will need to follow our return process.
Intellectual Property
- All content on the Site, including text, graphics, logos, images, and software, is the property of Robusto’s and is protected by intellectual property laws.
- You may not reproduce, distribute, or create derivative works based on our content without our express written permission.
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
- Our total liability to you for any claim related to these Terms or the Site will not exceed the amount paid by you for the products purchased.
Indemnification: You agree to indemnify and hold harmless Robusto’s and its officers, employees, agents, and affiliates from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the Site, breach of these Terms, or violation of any law or rights of a third party.
Governing Law and Dispute Resolution
- These Terms are governed by the laws of the State of Michigan.
- Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Macomb County, Michigan.
Changes to Terms: We may update these Terms periodically. We will notify you of significant changes by posting the revised Terms on the Site and updating the effective date. Your continued use of the Site following such changes constitutes acceptance.